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Privacy policy

16

Jun 2024

legal

Welcome to the Privacy Policy of Genix App S.R.L. ("Genix," "we," "our," or "us"). At Genix, protecting your personal information and earning your trust are fundamental to our operations. This Privacy Policy aims to provide transparency and clarity about how we handle your personal information when you interact with our social media platform, visit our website, or use our mobile application. By using our services, you agree to the terms outlined in this Privacy Policy.

The Platform is provided and controlled by Genix App S.R.L., with its registered address at Mun. Bacau, Strada Stefan cel Mare nr. 40A, ap. B50, judet Bacau, Romania, having a Unique Identifier at European Level (EUID): ROONRC.J4/757/2024 and Nr. order R.C.: J4/757/10.05.2024.

While this policy pertains to Genix's practices, it does not cover the actions of entities or third parties not owned or controlled by us, including other users and third parties offering products or services through our platform. It is your responsibility to ensure that you have the necessary permissions and approvals for any personal information you disclose to us, adhering to the guidelines of this Privacy Policy.

Additionally, our users affirm that they comply with relevant laws and consent requirements for the use of personal information provided to us, enabling us to fulfill the purposes outlined herein. We may periodically update this Privacy Policy, and we encourage you to review it regularly to stay informed of any changes. Your continued use of our platform following such updates constitutes acceptance of the revised Privacy Policy terms.

Thank you for trusting Genix with your personal information. We are committed to providing a safe and secure environment for all users.

1. SCOPE OF THIS PRIVACY POLICY:

1.1 This Privacy Policy details how we collect, use, disclose, and process personal information concerning:

a) Our websites and applications (collectively referred to as the "Platform") that display or link to this Privacy Policy, along with our related services, products, and technological solutions (collectively, the "Services").

b) Current, former, and potential users, advertisers, business partners, and other stakeholders.

c) Other individuals who engage with our Services, whose personal information we acquire in connection with the Services, or who otherwise interact or communicate with us regarding our Services or business.

1.2 The manner in which we handle personal information may vary based on specific circumstances. This Privacy Policy provides an overview of our general privacy and data protection practices.

2. DATA COLLECTION:

2.1 Personal Information:

Genix gathers necessary personal data during your interactions with our platform and when using our services. This includes, but is not limited to, your information, your activity on the platform, payment details, friends, followers and other connections. This information facilitates efficient data processing and a smooth user experience.

2.2 Device Information:

To improve your browsing experience, we automatically collect device-related information such as IP address, browser type, operating system, and browsing data. Understanding device specifications allows us to customize our platform for compatibility and seamless navigation.

2.3 Usage Analytics:

In our commitment to enhancing user experience, we collect usage statistics that encompass your interactions with our platform. This may include pages visited, time spent on each page, and viewed content. Analyzing usage patterns helps us refine our services, offering a more personalized and enjoyable online journey.

2.4 Technical Details:

We may collect technical data such as your login credentials, time zone settings, browser specifications, IP address, geographical location, operating system details, and identity documentation.

2.5 Content:

We collect the content, communications, and other information you provide, including photos, videos, and messages you create and share.

2.6 Payment Information:

We gather data related to payment methods, including credit card details, to facilitate transactions securely.

2.7 Marketing Data:

On occasion, we may conduct surveys, contests, or events where we may use your Genix account details to identify you. Additionally, information provided by you, such as name, email address, phone number, organization name and address, and employer details, if applicable, may be collected. Furthermore, we might engage third-party service providers to gather business-related data about your employer, such as its name, size, and revenue, for potential service offerings or analytical purposes.

 

2.8 Subscription to Our Email List:

When you subscribe to our email list, we utilize your email address to send you updates, news, and promotional messages.

2.9 Data Collection for Legal Compliance:

We collect data to comply with legal requests or handle litigation, including data required to demonstrate Genix's adherence to its obligations and manage legal proceedings.

2.10 Location-Based Services:

With your consent, we may request access to and track location-based information from your mobile device, either continuously or while you are using our services. This enables us to provide location-based features and enhance user experience. You have the option to modify our access permissions in your device settings.

2.11 Third-party Platforms:

If you engage with us on third-party platforms or link to our Services with a third-party account, we may collect personal information about you. We may also collect information shared or made public on your account. Please refer to the respective platform's privacy notices for information about their data practices.

3. DATA UTILIZATION AND PURPOSES:

3.1 Personalized Marketing Communications:

Genix utilizes the contact details provided by users to deliver relevant updates, promotional offers, and information about our latest products and services. This approach enables us to tailor our communications to user preferences, ensuring a personalized experience and keeping users informed about offers that align with their interests.

3.2 Integration and Collaboration Platform:

Our integration and collaboration platform serve as a centralized hub to enhance user experience on our platform. This feature facilitates the seamless integration of various functionalities and encourages collaboration among users, fostering a more connected and efficient user experience.

3.3 Continuous Enhancement of Genix:

Continuous improvement is fundamental to our approach. We actively seek feedback and analyze user interactions to refine our platform, services, and overall user experience. We use your information to train and improve our technology, such as our machine learning models and algorithms. This commitment ensures that we remain responsive to user needs and provide a platform that evolves in line with market trends.

 

3.4 Data Integrity and Security Measures:

Protecting the integrity of user data is paramount to us. We employ robust security measures, including encryption and secure access controls, to safeguard personal information and transactions, maintaining the integrity of our platform and ensuring a secure environment for users.

3.5 Fraud Prevention Measures:

We prioritize data and transaction security by implementing measures to prevent fraudulent activities. This involves monitoring for suspicious behavior, utilizing advanced authentication methods, and maintaining lists to identify and prevent fraudulent activities, thereby ensuring a secure environment for users.

3.6 Compliance with Legal Requirements:

Our processing of user data is based on various legal grounds, including consent, contractual obligations, legal compliance, and pursuit of legitimate interests, while always respecting user rights and complying with Federal and State laws.

3.7 Data Processing and Transfer:

Initial processing of user Personal Information occurs in Romania, ensuring compliance with relevant data protection standards for storage. We may transfer your Personal Information to countries outside of the European Economic Area (EEA). When we do so, we ensure that appropriate safeguards are in place to protect your information.

3.8 Dedicated Customer Support:

Our customer support team assists users with any queries, concerns, or issues encountered while using our platform. This ensures users have access to necessary support and guidance for a smooth interaction with our website.

3.9 Third-Party Partnerships:

Personal Information may be shared with third parties partnered to offer products or services.

3.10 Securing and Protecting Our Business:

Your information may be used to secure and protect our business. This includes safeguarding business operations, assets, services, network, information, and technology resources, as well as investigating and preventing fraud and addressing potential threats to rights or safety.

3.11 Defending Our Legal Rights:

We can use your information to defend our legal rights and to manage and respond to legal disputes and claims, as well as to establish, defend, or protect our rights or interests.

3.12 Auditing, Reporting, Corporate Governance, and Internal Operations:

The collected information may be used for auditing, reporting, corporate governance, and internal operations. This includes financial, tax, and accounting audits, privacy, security, and financial controls, risk assessment, compliance with legal obligations, and general business functions.

3.13 Miscellaneous Purposes:

We may gather your information for the following purposes:

a)    To comprehend how you interact with the Platform, including usage across different devices.

b)    To deduce additional details about you, such as your age range, gender, and interests.

c)    To assist in identifying and preventing abuse, harmful activities, fraud, spam, and illegal actions on the Platform.

d)    To enhance the safety and security of the Platform by scanning, analyzing, and reviewing User Content, messages, and related metadata for any violations of our Terms of Service, Community Guidelines, or other policies.

e)    To verify your identity or age.

f)     To enforce our Terms of Service, Community Guidelines, and other policies.

3.14 Other Circumstances:

In certain situations, we may seek user consent to disclose information to third parties not explicitly described in this Privacy Policy.

4. SHARING AND DISCLOSURE OF YOUR INFORMATION:

4.1 Legal Requirements and Protection of Rights:

Genix may disclose the information we collect about you if required to respond to legal proceedings, investigate potential policy violations, or protect the rights, property, and safety of others, as permitted or required by law. This may include sharing information with other entities for purposes such as fraud prevention and credit risk reduction.

4.2 Third-Party Service Providers:

We may share your information with third-party service providers who assist us in operating our platform and providing our services. These providers may include payment processors, data analysts, email service providers, hosting services, customer support, and marketing partners.

4.3 Marketing Communications:

With your consent or where you have the opportunity to withdraw consent, we may share your information with third parties for marketing purposes, in compliance with applicable laws.

4.4 Third-Party Advertisers:

Genix may work with third-party advertising companies to display advertisements on our platform or other sites. These companies may use information about your visits to our platform and other sites to provide ads about products and services that may interest you.

4.5 Affiliates:

We may share your information with our affiliates, including subsidiaries, business partners, or companies under common control, who are required to comply with this Privacy Policy in order to offer specific products, services, or promotions.

4.6 Social Media Interactions:

If you access our platform through a social network, your contacts on that network may have access to your name, profile photo, and activity descriptions.

4.7 Business Transfers:

In the event of a reorganization, sale, merger, or acquisition of our assets, your information may be transferred to the acquiring or successor entity. If Genix ceases operations or files for bankruptcy, your information may be transferred to a third party as an asset. You acknowledge that such transfers may occur and that the recipient may not be bound by the commitments made in this Privacy Policy.

5. COOKIE POLICY DISCLAIMER:

5.1 We use cookies on our platform to enhance your experience, personalize content and ads, provide social media features, and analyze our traffic. By using our website and app, you consent to our use of cookies in accordance with our Cookie Policy. For more detailed information on how we use cookies and manage your preferences, please refer to our complete Cookie Policy, available via the link on our website homepage.

6. DATA RETENTION AND SECURITY PROTOCOLS:

6.1 Data Retention Policy:

Genix retains user data as long as necessary, though we honor requests for data deletion to comply with user preferences.

6.2 Storage and Accessibility:

a)    User data collected through our platform is stored within Romania, adhering to stringent privacy standards and ensuring limited access to maintain confidentiality.

b)    In certain circumstances, data may be transferred outside of Romania and to countries outside of the European Economic Area (EEA), following our privacy policy and established data security protocols.

6.3 Security Procedures:

a)    We implement industry-standard security measures, including encryption, to safeguard your personal information against unauthorized access and to maintain data accuracy.

b)    Despite our efforts to maintain the integrity of our network and systems, we cannot guarantee absolute protection from third-party intrusions, such as hacking attempts.

c)    We provide no express or implied warranties regarding the security of our website or the integrity of personal data.

d)    Genix disclaims liability for any security breaches or unauthorized actions by third parties that result in the acquisition of personal data.

e)    Users are strictly prohibited from attempting to bypass our security measures. Any guarantees regarding the security of the website and the integrity of personal data are explicitly disclaimed.

7. YOUR CHOICES AND RIGHTS:

7.1 You have the following rights regarding your information:

a)    Access and Update: You can access and update your personal information through your account settings.

b)    Delete: You can request that we delete your personal information, subject to certain legal requirements.

c)    Object and Restrict: You can object to or request that we restrict the processing of your personal information.

d)    Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

e)     Unsubscribe from Promotional Emails: If you no longer wish to receive promotional emails, simply click the "unsubscribe link" provided in the emails. We promptly process all unsubscribe requests to ensure your preferences are respected.

f)     Essential Communication: While you can opt out of promotional emails, we may still contact you for essential transactional or administrative purposes. This includes account verification, payment confirmations, updates to service features, and security notices as required by law.

g)    Managing Tracking Tools: Consult your mobile device or browser's technical documentation for guidance on deleting or disabling cookies and tracking tools. Note that disabling these tools may affect certain features provided by the service and prevent us and our partners from tracking your browsing activities for targeted advertising.

8. EXTERNAL LINKS AND THIRD-PARTY WEBSITES:

8.1 Our platform may include links to third-party websites and applications, such as advertisements and external services, which are not associated with us. When you access these external sites from our platform, any information you provide to these third parties is outside the scope of this Privacy Policy, and we cannot guarantee the security and privacy of your data. It is advisable to review the privacy policies and practices of any third-party websites before providing them with your information and to take necessary precautions to safeguard your privacy. We are not responsible for the content or privacy practices of any third parties, including external sites, services, or applications linked to or from Genix.

9. PRIVACY OF CHILDREN:

9.1 We do not knowingly request, collect, sell, or distribute any personal information from individuals under the age of 13, nor do we knowingly allow them to register as users. Our platform and its content are not intended for children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13 without parental consent, we will promptly delete such information. If you are a parent or legal guardian and believe that we may have collected personal information about your child, please contact us at [email protected]

10. UPDATES TO OUR PRIVACY POLICY:

10.1 Regular Updates:

In our dedication to transparency and protecting your privacy, we regularly review and enhance our privacy policy. Any changes will be promptly communicated and made available on this webpage, ensuring you stay informed and empowered. We may periodically update this Privacy Policy to reflect changes in our operations and practices. We encourage you to check this page regularly.

10.2 Notification of Changes:

Significant changes to the policy will be communicated by updating the 'last modified' date at the top of this Privacy Policy and publishing it on the Genix platform or through other appropriate channels. Your continued use of Genix after the updated Privacy Policy is implemented indicates that you have reviewed, understood, and agreed to the current version of the Privacy Policy.

11. CONTACT US:

11.1 If you wish to access your data or exercise any of your rights regarding your personal information, please contact us at: [email protected]